TECNO-SERIES PRODUCT (7 DAYS EXCHANGE)
1. Product must be purchased from tecnoeshop.jo.
2. Exchange within 7 days from the date of signing the POD.
3. The exchange service is obtainable only for the product with the quality issues.
4. Free exchange is only for host (Phone body). Charger, battery and accessory are excluded.
Mobile phone product performance defect table:
Part-Phone Body
Performance Problems-
Failure instructions functions listed
Performance no show/ wrong field/ leaking classified
Failed to turn on power, login or communicating
Ringer failure
Dial-up error
Shutdown error
Connection failure for SIM card
Button control failure
No ringer, microphone or speaker. Malfunction on volume control
Due to structural or material factors housing cracked damaged
Corresponding Exchangeable items-
Phone Body.
Part-Charger
Performance Problems-
Device not functioning at all or not charging in standard performance
Corresponding Exchangeable items-
Not exchangeable, Repair service within 7 days from the date of POD.
Part-Battery
Performance Problems-
Malfunction while it’s fully charged Battery capacity is less than 80%, even though it has been fully charged.
Corresponding Exchangeable items-
Not exchangeable, Repair service within 7 days from the date of POD.
Part-Wired Headset
Performance Problems